Research & Resources

Market Strategy

• The Balanced Scorecard Institute
• The McKinsey Quarterly
• Institute for Strategy & Competitiveness
• Strategy: List of Methods, Models and Theories

People

• Center for Advanced Human Resources Studies
• Australian Human Resources Institute (AHRI)
• People Capability Maturity Model (PCMM)
• HR.com
• HR Gopher

Process

• Workflow Management Coalition
• Business Process Management Initiative
• Publications on Business Process Re-engineering
• Association for Business Process Management Professionals
• International Organisation for Standardisation (ISO)
• Online Learning Center for Reengineering Teams
• Performance Measurement Association
• Quality Management Resources